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The’Domestic help Social care is assistance with home maintenance that takes a social approach. It aims to enable people to live at home in a clean, pleasant and safe environment, while providing a caring presence, practical support and active listening.
A social worker first visits the home to assess the situation and organise personalised support. Together, the frequency and duration of services are determined based on the beneficiary's needs and the service's availability.
Under the supervision of the social worker, and in collaboration with other home care providers, our staff are informed of the situation and work as a team to ensure continuity of service and adapt as best as possible to needs.
Our service is available by telephone Monday to Friday from 8 a.m. to 4.30 p.m. For emergencies only, our on-call service is available by telephone outside our opening hours, 24 hours a day, 7 days a week.
Rates are defined by the scales. To find out the exact conditions that apply, contact us.
A social worker will analyse your situation with you and propose a tailored short- or long-term support plan.
She will also inform you of the amount of your financial contribution, calculated based on your income and family situation.
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